What’s SOP?

Change Management, Content Development

We all have a fantasy world. Mine has Standard Operating Procedures (SOPs). In fact, the words Policies, Procedures and Plans make my mind wander off to explore the infinite possibilities... Wait? Aren't standardization and infinite possibilities on opposite ends of the spectrum? Oh no, my friends. In fact, I'd argue they're dependent upon one another! … Continue reading What’s SOP?

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