Prepare for Launch in 28…14…7…1…

You just got the email. A new, exciting software change is coming to your organization...SOON! The email probably touted benefits of the new software in a succinct bulleted list: Accelerates our digital transformation Enables anytime, anywhere collaboration Offers new features and enhanced security Yep, that's pretty standard language for what we in the biz call … Continue reading Prepare for Launch in 28…14…7…1…

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Email Writer Girl Saves the Day

Faster than office rumors, more powerful than good strategy, able to leap poor planning in a single bound. The child of Writeon is now the Woman of Miracles: Email Writer Girl! I'm here to fix all your problems with a single email. <swoosh> Ta-dah! No need to thank me; it's my job. <sigh> When I have the … Continue reading Email Writer Girl Saves the Day

Communicating Under Fire

MI Compass Services, Effective Communication, Human Change

How does an introvert develop a passion for effective communication? By disaster. I spent several years with the American Red Cross as both an employee and volunteer. And it was in the disaster planning arena where I gained my favorite story on communication gone wrong. In the disaster response world, agencies and organizations prepare by … Continue reading Communicating Under Fire

Should—The Most Dangerous Verb

MI Compass Services, Human & Organizational Change

Dangerous? A verb? Yes. Think about it. How often have you said... They should have thought of that. (Because you have the advantage of hindsight?) My husband/wife should XYZ. (Because your way is best?) They should know that. (Because you do?) Don't get me wrong—I'm guilty. Probably more often than I care to admit in … Continue reading Should—The Most Dangerous Verb

Organizational Change and the Step-family

Sponsors and Change Management

If life is like a box of chocolates, organizational change is like a relationship—and the step-parent is the change consultant. I lived with teenage boys, via relationship with their father, and I learned all I need to know about organizational change from the experience. Sponsorship. Having the primary sponsor aligned to the project vision is … Continue reading Organizational Change and the Step-family